In May 2026, our neighborhood experienced a summer storm which included a short period of damaging hail.
Shortly after the storm, Brandon Gracey of Cardinal Roofing made a roof inspection of our neighbor's home to determine if the hail damage warranted a roofing replacement by his insurance provider. Brandon met my neighbor's insurance adjuster on the day of inspection, and it was agreed a new roof replacement was warranted and approved by my neighbor‘s insurance provider.
During his visit with my neighbor, Brandon introduced himself and asked if he could perform a free, no obligation, inspection of our roof to determine if damage existed. We agreed to Brandon's offer, and our insurance provider was contacted with the results, and we requested a roof adjustment be performed. On the day of the adjustment Brandon met with the insurance adjuster. Upon completion of the inspection, the adjustor agreed with Cardinal's assessment that our roof had sustained adequate damage to warrant a new roof replacement. We are convinced Brandon's hands-on attention and personally meeting with the adjuster were major factors to receiving a positive response from our insurance provider.
The new roof materials arrived at our home the day prior to the agreed upon installation date. Early the next morning Cardinal's installation crew arrived at approximately 6:15 AM, performed a materials count to confirm qty and type of materials, and began the removal of the old roof materials. The removal process is very noisy and messy; however, Cardinal's crew immediately cleaned up and placed all of the discarded waste materials into a jobsite trash trailer; keeping the job-site free of debris and safe for walking around the entire perimeter of our home during the installation process. The installation crew did an amazing job and completed our entire new roof installation in a single day – all the while working in 90+ degree temperatures!! Kudos to Cardinal's well organized and disciplined installation crew for a job well done!!
All of Cardinal's personnel conducted themselves in a professional and safe working manner, leaving us very pleased to have chosen Cardinal for our Roofing replacement!
J. Pritchard
Trussville